Support

We are happy to help.

Need a hand with GoodWatch, found a bug, or have an idea? Email us and we will get back to you.

Frequently asked

Where is my library stored?

On your device, and synced across your own devices through your personal iCloud account. GoodWatch has no accounts and runs no servers of its own, so your shelves, ratings, and reviews stay in your iCloud, never ours.

What is GoodWatch Together?

Together is an optional subscription that lets you share one library with someone on a different Apple ID, like your partner or your family, so you both see and update the same shelves. The shared library lives in Apple’s iCloud, accessible only to the people you invite.

How does “Where to watch” work?

Streaming, rental, and purchase availability comes from JustWatch via The Movie Database, shown for the United States.

Can I track individual episodes?

Yes. Open a TV series and use the Seasons section to check off episodes and see your next episode to watch.

How do I add a DVD I own?

On the Find tab, tap the barcode button and scan the barcode on the disc case. Confirm the match and it is added to your library, marked “On DVD.”

Do the microphone and camera send anything?

No. Spoken reviews are stored with your library, on your device and in your own iCloud, and barcode scanning happens on-device. See our Privacy Policy for details.